TERMS OF SERVICE

Welcome to JustFits. These Terms of Service ("Terms") enable us to provide you with our premium products and services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.

1. Overview and Acceptance

JustFits ("we," "us," or "our") operates this e-commerce platform in compliance with the laws of the Federal Republic of Nigeria. By using our site and purchasing our products, you engage in our "Service" and agree to be bound by the following terms and conditions, including those additional terms and policies referenced herein.

2. Information Accuracy and Complains (FCCPA)

In accordance with the Federal Competition and Consumer Protection Act (FCCPA) 2018, we are committed to providing clear and accurate information about our products, including pricing, availability, and descriptions.

• We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
• Prices for our products are subject to change without notice.
• We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

As a consumer, you have the right to be informed. If you believe any product description is misleading or inaccurate, please contact our support team immediately.

3. Returns and Refunds Policy

Our policy aligns with Nigerian consumer protection laws. We do not support "No Refund" policies where they violate your statutory rights.

• Defective Goods: If you receive a product that is defective, damaged, or significantly unlike its description, you are entitled to a return, replacement, or refund. Please report such issues within 7 days of delivery.
• Exchange: We offer exchanges for sizing issues, provided the item is returned in its original, unused condition with all tags attached.
• Process: To initiate a return, contact us at support@justfits.com. Refunds will be processed to the original method of payment within a reasonable timeframe, typically 5-10 business days after we receive and inspect the return.

4. Data Protection and Privacy (NDPA 2023)

Your privacy is paramount. We process your personal data in strict compliance with the Nigeria Data Protection Act (NDPA) 2023.

• Consent: By using our site, you consent to the collection and use of your personal information as described in our Privacy Policy. You have the right to withdraw this consent at any time.
• Purpose: We only collect data necessary for processing orders, improving our services, and communicating with you (e.g., shipping details, email address).
• Rights: You have the right to request access to your data, correction of inaccuracies, or deletion of your personal information from our records.

5. User Responsibilities

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us. You must not transmit any worms or viruses or any code of a destructive nature.

6. Electronic Transactions

By placing an order, you enter into a binding electronic contract. We confirm receipt of orders via email, but purchase acceptance only takes place when the product is dispatched. We reserve the right to refuse any order you place with us (e.g., in cases of suspected fraud or stock shortages).

7. Limitation of Liability

To the fullest extent permitted by Nigerian law, JustFits shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

8. Governing Law and Dispute Resolution

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration in Nigeria in accordance with the Arbitration and Mediation Act 2023.

9. Contact Information

Questions about the Terms of Service should be sent to us at support@justfits.com.